LabelChop support

Contact LabelChop

Need help printing MyPost Business labels, setting up a thermal printer, or fixing a PDF that will not crop correctly? Send us the details and we will help you get unstuck.

Support email

Best for account, billing, setup, printer, and label-conversion issues. Include your printer model and where the label came from if you can.

Email support@labelchop.com

What to send

  • • Your printer model, e.g. Dymo, Zebra, Brother, MUNBYN.
  • • The label source, e.g. MyPost Business, eBay, Shopify.
  • • A screenshot or short description of what went wrong.
  • • Whether you are using the web app or desktop app.

Looking for the free label converter?

If you just need to crop an A4 shipping label into a 4x6 thermal label, try the free tool first.